About
AptEdge, founded in 2020 in Redwood City, California, develops a generative AI answer engine for customer service.
Full tier & rationale — an SVTR Intelligence benefit
Capital graph
Funding history
- 2023-06Seed$11M
Investors · Counterpart Ventures, Unusual Ventures, National Grid Partners, Carya Venture Partners, Stage 2 CapitalSource · SVTR Weekly #006
Comparable companies· by market
This company
BusinessLatest roundTotal raisedDate- AptEdge
Generative AI answer engine for customer service
Seed · $11M · 2023-06
$11M
United States
BusinessLatest roundTotal raisedDateChina
BusinessLatest roundTotal raisedDateEurope
BusinessLatest roundTotal raisedDate- Fluid Topics
Platform that uses generative AI to improve customer service
Series B · $16M · 2024-04
$16M - Plain
AI customer support SaaS for B2B/developer companies: multichannel ticketing and collaboration, AI triage and reply assist, customer data insights, helping engineering, product and customer success teams jointly handle enterprise technical support requests.
$6M
$6M - Bookline
Phone and WhatsApp voice AI assistants for restaurants, hotels, campsites and other hospitality businesses, automating bookings and customer inquiries
$4M
$4M
Other / unspecified
BusinessLatest roundTotal raisedDate- Voiceflow
Conversational agents that automate specific customer service scenarios
Undisclosed · $15M · 2023-08
$15M - Kapture CX
AI customer experience and support automation for enterprises, using orchestrated vertical AI agents across voice, chat and email
Pre-Series B · $10M · 2026-07
$10M - Druid
Conversational AI platform integrated with ChatGPT for enterprises
Series B · $30M · 2023-09
$30M
Confirmed rounds only. Matched on subsector, sector, stage and funding scale — each verifiable on the company profiles.
Investors that may fit
Y Combinator
42 Enterprise Software deals in the last 24 months · 30 at a nearby stage · 33 in Silicon Valley
Request intro →Andreessen Horowitz
22 Enterprise Software deals in the last 24 months · 12 at a nearby stage · 16 in Silicon Valley
Request intro →General Catalyst
20 Enterprise Software deals in the last 24 months · 12 at a nearby stage · 12 in Silicon Valley
Request intro →Khosla Ventures
19 Enterprise Software deals in the last 24 months · 12 at a nearby stage · 17 in Silicon Valley
Request intro →Lightspeed
18 Enterprise Software deals in the last 24 months · 15 at a nearby stage · 13 in Silicon Valley
Request intro →Sequoia Capital
17 Enterprise Software deals in the last 24 months · 9 at a nearby stage · 13 in Silicon Valley
Request intro →Ranked by each firm’s deals in this sector over the last 24 months, weighted by nearby stage and shared geography. Indicative only — no rating judgment.