Decimal AI
Decimal AI is a San Francisco-based customer engineering platform launched in March 2025.
Position in SVTR
Snapshot 2026-11-02- Startup SignalsRankedof 2,272↓20
- Enterprise SoftwareRankedof 142↓1
- AgentsRankedof 336–
- Customer SupportRankedof 32–
About
Decimal AI is a San Francisco-based customer engineering platform launched in March 2025. Its AI Support Engineer resolves technical customer issues end-to-end, from answering questions and taking support actions to investigating code, logs and production data and drafting fixes for engineering review. Founded by Sanjeet Hajarnis and Kevin Raji Cherian; customers include Granola, Resilinc, Tealium, BuildOps and Lucidworks.
Full tier & rationale — an SVTR Intelligence benefit
Capital graph
Company· 12
Investor· 5
Founders / team· 2
Funding history
- 2026-09-15Seed$4M
Investors · Khosla Ventures, Kearny Jackson, Atlassian Ventures, Weekend Fund, Michelle ValentinSource · prnewswire.com ↗
Comparable companies· by market
This company
BusinessLatest roundTotal raisedDate- Decimal AI
AI technical support engineer
Seed · $4M · 2026-09
$4M
United States
BusinessLatest roundTotal raisedDate- Vida
AI voice assistants for small and medium-sized businesses, automating customer service, lead qualification, scheduling and sales
Series A · $7M · 2025-11
$7M - 8Flow.ai
Analyzes and automates customer support workflows
Undisclosed · $7M · 2023-06
$7M - Freya
AI voice agent platform (design, testing, deployment) for finance and insurance contact centers, replacing human agents and legacy IVR
$4M
$4M
China
BusinessLatest roundTotal raisedDate- 驯鹿AI
LLM-based AI bots to replace all human customer service work
Series A · $15M · 2025-08
$15M - 星语智能
AI 400-hotline intelligent interaction services for enterprises (AI customer service/BPO powered by a multimodal emotional-interaction voice large mod…
Angel · 2026-09
— - 红熊AI
Multimodal large models and memory science; AI customer service/marketing/ChatBI/education platforms
Series A · $59M · 2026-07 · Valuation $220M
$59MValuation $220M
Europe
BusinessLatest roundTotal raisedDate- Plain
AI customer support SaaS for B2B/developer companies: multichannel ticketing and collaboration, AI triage and reply assist, customer data insights…
$6M
$6M - Bookline
Phone and WhatsApp voice AI assistants for restaurants, hotels, campsites and other hospitality businesses, automating bookings and customer inquiries
$4M
$4M - Yampa
AI-powered customer service agents
Undisclosed · $3M · 2024-12
$3M
Other / unspecified
BusinessLatest roundTotal raisedDate- Kapture CX
AI customer experience and support automation for enterprises, using orchestrated vertical AI agents across voice, chat and email
Pre-Series B · $10M · 2026-07
$10M - Kickscale
AI sales conversation analytics platform for European B2B teams
Seed · $2M · 2025-05
$2M - RevRag AI
AI virtual relationship manager agents for financial institutions (customer acquisition, KYC, sales and service automation)
Seed · $4M · 2026-10
$4M
Confirmed rounds only. Matched on subsector, sector, stage and funding scale — each verifiable on the company profiles.
Investors that may fit
Y Combinator
40 Enterprise Software deals in the last 24 months · 29 at a nearby stage · 32 in Silicon Valley
Request intro →Andreessen Horowitz
22 Enterprise Software deals in the last 24 months · 12 at a nearby stage · 16 in Silicon Valley
Request intro →General Catalyst
19 Enterprise Software deals in the last 24 months · 12 at a nearby stage · 12 in Silicon Valley
Request intro →Lightspeed
17 Enterprise Software deals in the last 24 months · 14 at a nearby stage · 12 in Silicon Valley
Request intro →Sequoia Capital
17 Enterprise Software deals in the last 24 months · 9 at a nearby stage · 13 in Silicon Valley
Request intro →Accel
14 Enterprise Software deals in the last 24 months · 6 at a nearby stage · 9 in Silicon Valley
Request intro →Ranked by each firm’s deals in this sector over the last 24 months, weighted by nearby stage and shared geography. Indicative only — no rating judgment.