Kapture CX
Kapture CX is an enterprise AI customer experience company headquartered in Bangalore, India.
Position in SVTR
Snapshot 2026-10-25- Startup SignalsRankedof 2,335↑1
- Enterprise SoftwareTop 50%
- AgentsRankedof 303
- Customer SupportRankedof 32
About
Kapture CX is an enterprise AI customer experience company headquartered in Bangalore, India. Its core product AgentOS comprises an agent builder (VITOS), a human oversight layer (COMMAND), an audit layer (CALIBRATE), and a data intelligence layer (PULSE), enabling enterprises to build, test, and deploy omnichannel AI customer service agents without coding. The platform serves over 1,000 enterprise clients across 18 countries, including Bajaj Finance, Tata, and Reliance Group, spanning banking, retail, travel, and utilities.
Full tier & rationale — an SVTR Intelligence benefit
Capital graph
Investor· 3
Founders / team· 2
Funding history
- 2026-07-09Pre-Series B$10M
Investors · Bajaj Finserv Ventures, India Alternatives, Cactus Venture PartnersSource · prnewswire.com ↗
Comparable companies· by market
This company
BusinessLatest roundTotal raisedDate- Kapture CX
AI customer experience and support automation for enterprises, using orchestrated vertical AI agents across voice, chat and email
Pre-Series B · $10M · 2026-07
$10M
United States
BusinessLatest roundTotal raisedDate- Forethought
Multi-agent AI platform automating customer service across chat, email, voice and other channels
Series D+ · $25M · 2025-05
$25M - Vida
AI voice assistants for small and medium-sized businesses, automating customer service, lead qualification, scheduling and sales
Series A · $7M · 2025-11
$7M - HiOctave
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Undisclosed · $15M · 2025-10
$15M
China
BusinessLatest roundTotal raisedDate- 星语智能
AI 400-hotline intelligent interaction services for enterprises (AI customer service/BPO powered by a multimodal emotional-interaction voice large model)
Angel · 2026-09
— - FookAI
AI e-commerce customer service using multilingual LLMs and multi-agent collaboration to handle inquiries automatically
Strategic · 2026-05
—
Europe
BusinessLatest roundTotal raisedDate- Plain
AI customer support SaaS for B2B/developer companies: multichannel ticketing and collaboration, AI triage and reply assist, customer data insights, helping engineering, product and customer success teams jointly handle enterprise technical support requests.
$6M
$6M - Bookline
Phone and WhatsApp voice AI assistants for restaurants, hotels, campsites and other hospitality businesses, automating bookings and customer inquiries
$4M
$4M - GetVocal
AI customer service agents and a "human-in-the-loop" platform for enterprises, focused on controllable, auditable conversational agents
Series A · $26M · 2025-11
$26M
Other / unspecified
BusinessLatest roundTotal raisedDate- RevRag AI
AI virtual relationship manager agents for financial institutions (customer acquisition, KYC, sales and service automation)
Seed · $4M · 2026-10
$4M - Ringg AI
AI voice agents for enterprise phone use cases
Series A · $17M · 2026-08
$17M - Voiceflow
Conversational agents that automate specific customer service scenarios
Undisclosed · $15M · 2023-08
$15M
Confirmed rounds only. Matched on subsector, sector, stage and funding scale — each verifiable on the company profiles.
Investors that may fit
Accel
15 Enterprise Software deals in the last 24 months · 6 at a nearby stage · 1 in South Asia
Request intro →Bessemer Venture Partners
9 Enterprise Software deals in the last 24 months · 6 at a nearby stage · 1 in South Asia
Request intro →Peak XV Partners
5 Enterprise Software deals in the last 24 months · 4 at a nearby stage · 1 in South Asia
Request intro →Shastra VC
2 Enterprise Software deals in the last 24 months · 1 at a nearby stage · 1 in South Asia
Request intro →Y Combinator
42 Enterprise Software deals in the last 24 months · 21 at a nearby stage
Request intro →Andreessen Horowitz
22 Enterprise Software deals in the last 24 months · 12 at a nearby stage
Request intro →Ranked by each firm’s deals in this sector over the last 24 months, weighted by nearby stage and shared geography. Indicative only — no rating judgment.