Position in SVTR
Snapshot 2026-11-01- Startup SignalsTop 10%↑79
- Developer Tools#5of 56↑3
- AgentsTop 10%↑7
About
Serval, founded in 2024 in San Francisco, USA, provides an AI-native ITSM and automation platform that automates IT ticketing and access management.
Full tier & rationale — an SVTR Intelligence benefit
Capital graph
Funding history
- 2026-10-29Series C$150M
Investors · Sequoia Capital, Evantic, First Round Capital, General Catalyst, Redpoint Ventures, Conviction, HeadlineSource · serval.com ↗
- 2025-12Series B$75M
Investors · Evantic, Radical Ventures, First Round Capital, General Catalyst, Meritech Capital, Sound Ventures, Redpoint Ventures, Sequoia CapitalSource · SVTR Weekly #135 ↗
- 2025-10Series A$47M
Investors · General Catalyst, First Round Capital, BoxGroup, Redpoint VenturesSource · SVTR Weekly #128 ↗
Comparable companies· by market
This company
BusinessLatest roundTotal raisedDate- Serval
AI-native ITSM and automation platform that automates IT tickets and access management
Series C · $277M · 2026-10
$277M
United States
BusinessLatest roundTotal raisedDate- Console
AI-native IT service management platform where natural-language Playbooks drive AI agents to handle routine IT/HR/security/finance tickets
Series A · $29M · 2025-09
$29M - Harmony
Agentic enterprise service management (ESM) platform with AI agents in Slack and Microsoft Teams resolving IT/HR/finance/procurement/legal service desk requests
Seed · $34M · 2026-07
$34M - Thira
AI agents automating complex back-office workflows in enterprise IT systems
Seed · $21M · 2026-07
$21M
China
BusinessLatest roundTotal raisedDateEurope
BusinessLatest roundTotal raisedDateConfirmed rounds only. Matched on subsector, sector, stage and funding scale — each verifiable on the company profiles.
M&A deals
- 2026-10AcquirerEnsigniaAcquisition
Related coverage
Investors that may fit
Y Combinator
29 Developer Tools deals in the last 24 months · 8 at a nearby stage · 26 in Silicon Valley
Request intro →Accel
25 Developer Tools deals in the last 24 months · 15 at a nearby stage · 16 in Silicon Valley
Request intro →Andreessen Horowitz
15 Developer Tools deals in the last 24 months · 5 at a nearby stage · 15 in Silicon Valley
Request intro →GV
11 Developer Tools deals in the last 24 months · 5 at a nearby stage · 8 in Silicon Valley
Request intro →Lightspeed
10 Developer Tools deals in the last 24 months · 4 at a nearby stage · 10 in Silicon Valley
Request intro →Salesforce Ventures
10 Developer Tools deals in the last 24 months · 6 at a nearby stage · 7 in Silicon Valley
Request intro →Ranked by each firm’s deals in this sector over the last 24 months, weighted by nearby stage and shared geography. Indicative only — no rating judgment.